Your journey towards certification begins with your initial contact with us and extends beyond receiving your certificate. Understanding each stage is crucial for preparation:
- Quotation: We provide a tailored quote based on your organization’s specific certification needs.
- Contract Agreement: Signing the contract initiates the key phases of the certification process.
- Transfer Process: If transitioning from another certification body, our project managers assist you through the transfer process.
- Audit Preparation: Our team collaborates with you to schedule audits that fit your organization’s requirements, ensuring minimal disruption and effective audit management.
- Audit: This pivotal event involves our auditors visiting your premises to assess the implementation and efficacy of your management systems.
- Audit Report: Following the audit, you receive a detailed report outlining findings and any identified non-conformities. A draft report is provided shortly after the audit, with a final version issued upon closure of non-conformities.
- Non-Conformity Closure: You are given a designated timeframe to address any identified non-conformities, typically within 90 days of audit completion.
- Certification Decision: Once all non-conformities are resolved, your certification journey culminates in a final decision. A certification decision-maker reviews the findings and issues your certificate within 30 days of closure, ensuring compliance with standards.
- Surveillance: Following initial certification, two annual surveillance audits ensure ongoing compliance with standards, scheduled to maintain certification continuity.
- Invoicing: Upon audit completion, an invoice is issued for the services provided.
- Recertification: After the initial three-year certification cycle, recertification involves a new audit to continue your organization’s journey and maintain certification for another three years.
This structured approach ensures a seamless certification process, supported by our commitment to delivering comprehensive service and support at every stage of your journey.